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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Valdes

July 25, 2025

5  out of  5
rating by Stephanie Valdes
"Monica is amazing, always so helpful and if I need any clarity on anything, she explains it excellently, any questions I have she is just one call away from an answer"
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Alejandro Guzman

July 24, 2025

5  out of  5
rating by Alejandro Guzman
"Me atendieron muy amablemente con mucho profesionalismo y resolvieron mi necesidad en el momento justo muy buena opción muchísimas gracias Nancy y Monica Lopez de State Farm"
We responded:
"Thank you Alejandro for the 5 stars review!!"
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GHOST DIVINE

July 22, 2025

5  out of  5
rating by GHOST DIVINE
"Esta Chica llamada lizbeth es muy atenta , amable , amigable y professional, en general no tengo problema con monica lopez y su staff pero esta Chica es genial , gracias LIZBETH..."
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Marcia Springer

July 8, 2025

5  out of  5
rating by Marcia Springer
"State Farm Insurance office in Redmond was a nice experience. Monica was very thorough and saved us quite a bit each month for our auto insurance. I highly recommend State Farm in Redmond."
We responded:
"We appreciate your kind words!!Thank you for selecting our agency. Sincerely, Monica and team"
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Juan Farias

June 18, 2025

5  out of  5
rating by Juan Farias
"Muy amable y explica todo muy bien"
We responded:
"Gracias Juan! "
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michelle espinoza

May 31, 2025

5  out of  5
rating by michelle espinoza
"Excellent customer service from beginning to end. Knowledgeable answered all my questions. I really felt heard and taken care off. I appreciate Monica’s dedication. Muchas Gracias."
We responded:
"Thank you!"
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Glenn Gregory

May 22, 2025

5  out of  5
rating by Glenn Gregory
"Monica is great. Always helpful in answering questions and helping navigate the intricacies of insurance coverage."
We responded:
"Thank you so much Glenn for your review!! We appreciate you and the family very much!"
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Laura Reyes

May 16, 2025

5  out of  5
rating by Laura Reyes
"Muy agradecida con el servicio . Deje mensaje y me respondieron rápido y lo más importante que resolvió mi problema."
We responded:
"Gracias! "
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Dolorita Samuels

April 25, 2025

5  out of  5
rating by Dolorita Samuels
"I called and asked for Monica Lopez after receiving her quote. Monica was extremely professional, and polite. She was very informative about the renters insurance I was interested in buying. I believe Monica is a wonderful agent, and anyone that is lucky enough to do business with her, will be extremely satisfied and happy. I want to thank Monica again for making it so easy to attain the policy I have now!!! It was a pleasure doing business with her."
We responded:
"Thank you so much "
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Suwannee Duffin

April 25, 2025

5  out of  5
rating by Suwannee Duffin
"I have Nancy help me today. She was so nice and explained me everything. I’m very happy with her customer service. I will be back again. I highly recommend this place."
We responded:
"Thank you!"
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Andres Touzet

April 24, 2025

5  out of  5
rating by Andres Touzet
"Mónica provided an amazing service and was thorough with her explanation of the coverage. I feel very happy with her service"
We responded:
"Thank you!"
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J723

April 15, 2025

5  out of  5
rating by J723
"Great working with Monica Lopez State Farm. We spoke with Nancy and she was very helpful, and got things done right away. They made it an easy to get insurance and are very friendly."
We responded:
"Thank you!"
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Marcelo Pomato

April 11, 2025

5  out of  5
rating by Marcelo Pomato
"Professionalism always. This agency is the best."
We responded:
"Thank you Marcelo!"
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Wejdan Khudhair

April 7, 2025

5  out of  5
rating by Wejdan Khudhair
"I would like to share my experience with state farm insurance company especially with Monica over three years ,she is amazing person, niece friendly, and respected .she allows get me back when I need to help and answer all questions, explain the details, and absolutely giving a good price with services I want. thanks a lot."
We responded:
"Thank you!"
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rocio_'munguiaa

April 5, 2025

5  out of  5
rating by rocio_'munguiaa
"Excelente 10 de 10 las chicas muy amable rapido me dieron un presupuesto estoy muy contenta son este seguro lo recomiendo"
We responded:
"Thank you so much for the amazing review!!"
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Martin Juarez

March 20, 2025

5  out of  5
rating by Martin Juarez
"She is a great helper finding my auto inssurance. I will recomment her to every needs help with the inssurance."
We responded:
"Thank you!"
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Araceli Esparza

March 13, 2025

5  out of  5
rating by Araceli Esparza
"Always excellent service"
We responded:
"We appreciate you Araceli!"
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Sharon Evey

March 12, 2025

5  out of  5
rating by Sharon Evey
"Great service and prompt support. Thanks"
We responded:
"Thank you Sharon!"
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Chris Rojas

March 7, 2025

5  out of  5
rating by Chris Rojas
"Definitely the best insurance service I have had was easy and fast and above all better price 100% recommended."
We responded:
"Hi Chris. Thank you so much for this amazing review! We appreciate you very much!"
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Salma Usman

March 7, 2025

5  out of  5
rating by Salma Usman
"Nancy from state farm Redmond Washington was so nice and easy to understand. Their office is so kind and professional."
We responded:
"Thank you Salma! We are excited to service your insurance!"
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Florr

March 6, 2025

5  out of  5
rating by Florr
"Muchas. Gracias una atension . Muy amable."
We responded:
"Thank you Florr!"
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Paula Huhta

February 27, 2025

5  out of  5
rating by Paula Huhta
"Dealing with insurance issues can be stressful & yet my experience with this agency has always been positive. Prompt, professional, and friendly. Highly recommend for all your insurance needs!"
We responded:
"Thank Paula! It is always our pleasure to assist you!"
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Andy Martínez

February 26, 2025

5  out of  5
rating by Andy Martínez
"Bien amables ☺️"
We responded:
"Thank you Andy for your review!"
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dave hansen

February 14, 2025

5  out of  5
rating by dave hansen
"Put us ease after a terrifying accident."
We responded:
"Thank you Dave! Appreciate the opportunity to assist you and Karen."
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Jackie Adedokun

February 14, 2025

1  out of  5
rating by Jackie Adedokun
"Customer service really is an art and these people have absolutely no customer service whatsoever. Nearly 3 and half years I've been with State Farm and I moved out here to this state looking to stay with my trusted insurance company. This agency was extremely rude and dodgy on the phone, lied about my account, refused to answer simple questions and just honestly a supreme lack of professionalism. Apparently if you have ever been in an accident, State Farm has no interest in ever being your agent again....even though you are their client when it happened and the claim is with them. Unbelievable. And if that's the case, then sure I get it (not really cause then what's the point o lf car insurance) but at least be open and honest about no accident forgiveness. All this agency did was give me the run around and waste me time. If I could give them no stars I would. I wish I could continue with State Farm but unfortunately it's agencies like this that make it impossible."
We responded:
"Dear Jackie, at our agency, we are committed to delivering exceptional customer service in every interaction. I recognize that you are a State Farm policyholder with a different agent in another state. Unfortunately, at this time, we are unable to provide a quote due to State Farm guidelines. As I mentioned during our conversation, this decision is outside of our agency’s control."